What Our Customers Say About Shred Ace’s Shredding Services

Shred Ace constantly receives positive feedback for our shredding services, and we thought we’d share a few of the most recent with you on our website (company names have been removed):

Thank you. Service was fast, efficient and staff very pleasant.

Ilene G.

(Charlotte, NC)

 

We may have been the last company in the area to find out how impressive Shred Ace is! Our experience with them has been nothing short of cheerful, professional, above and beyond and doing exactly what they said they would do. My interaction with Matt and the delivery driver could not have been more pleasurable – smiles all around! Thank you Shred Ace!

Julie B.

(Raleigh, NC)

 

Good Afternoon…

I just wanted to let you know that your driver is consistently one of the nicest, most professional, willing-to-help people who has come to our office.

He represents your company very well and I thought you should know.

Happy Holidays!

Kathy

(Cary, NC)

 

You all are the best!!!!  Is there anyone else I need to tell you are a great company!

Rose R.   **from September, 2015 fame (see below)

(Raleigh, NC)

 

Just wanted to reach out and say that we have been thoroughly impressed with your service over the first year and we couldn’t feel better about our decision to go with your company. Your representatives are always professional and courteous, in person and over the phone. Our business relies on our staff presenting a good image to customers and the general public, much like yours, so I know how important that is . . . figured you’d like to know that you guys are knocking it out of the park. Keep it up and thanks!

Sincerely,

Wyatt D.

(Garner, NC)

*Submitted via Google+

SHRED ACE is really the “TEAM”! Any time we have special projects for shredding, they are always willing to work around our schedule and their pricing is the best. They are reliable and you can count on the staff to always be very professional. Online billing makes it very easy to receive invoices! Great job SHRED ACE, keep up the great work!

Rose R.

(Raleigh, NC)

Matt,

I just wanted to take a moment to let you know that the gentleman that came to our office yesterday evening did an amazing job.  We found more boxes that needed to be shredded after our original conversation making our original box count very low.  Your employee did an exceptional job in being flexible and working with us to destroy as many documents that he could. I would imagine that our large job load made a long day even longer for him.  We wanted to let you know that he went above and beyond for us and provided excellent customer service.

With that said, we would like to move forward with Shred Ace and take advantage of your recurring services. We feel that a monthly recurring service would be sufficient to start with.  Please let us know what is needed to move forward.

Thank you again for all of your help and service.

Courtney L.

(Stokesdale, NC)

 

Thank you for a great job! I will be calling you next week when we complete our office move.

Steve Z.

(Cary, NC)

 

Thanks Matt,

The gentleman that came on campus to shred today was great, very professional and courteous and was very careful about where he parked, etc. We appreciate it! I have told other departments about you and I iwll let you know when we finally make our way to the storage room.

Stephanie L.

(Chapel Hill, NC)

Eric,

Just paid–thank you so much.  Service was excellent and your driver who was here was very nice and efficient! Kudos to him for braving the cold.

Susie K.

(Raleigh, NC)

 

Thank you.  We will submit to our corporate office for a check to be cut.  We appreciate you taking care of our confidential shredding needs, everything went smoothly and we were very pleased with the service.

Andrea O.

(Greensboro, NC)

Matt, I hope you had a great Thanksgiving, and on that note, just want to take a moment to thank Shred Ace. You guys have always done a really good job for us. You’re always on time, you recycle which is great, no issues with invoices, reasonable rates, etc. All in all, it’s just great service. How are things for you guys? I hope you are continuing to do well and growing too.

Ben C.

(Durham, NC)

 

Hello Matt,

You all did a great job in every aspect of my experiences with Shred Ace.  The scheduling went smoothly, as you were able to make an appointment that worked well for both of us, and I really want you to know how much I appreciated the phone call from Eric that you all would be running a little later than the time previously scheduled, not many people seem to do that anymore. The gentleman that brought the truck out was very nice, personable, and helpful. He did  a great job!  I didn’t get his name but I would guess you have the info on who goes out on which jobs. I would definately use Shred Ace again in the future and will continue to recommend your company to others. Everyone I have dealt with at your company has been top notch.

Take care,

Sincerely,

Sandy

(Garner, NC)

 

Hi Matt,

We were extremely pleased with your company’s service from beginning to end.  Eric was helpful and courteous, explaining many things I did not know about the shredding process.  David (sp?) was also very professional, courteous and friendly.  He worked quickly and efficiently without the air of discontent you see in many employees today.  We could tell he enjoyed his job.

We will definitely call you again for our shredding needs and pass your name along to other businesses who may be looking for someone to perform their shredding.

Best regards,

Cathy H.

(Charlotte, NC)

 

Thanks! Service was great and I loved your driver Elliot.  I will definitely be telling our neighbors and friends who need shredding!

Stacy M.

(Raleigh, NC)

 

*Directly below is our favorite comment of 2013 thus far, coming from one of our bi-weekly recurring customers, on a handwritten note (who knew?!). As with all of our testimonials, this was unprompted:

Dear Shred Ace,

I wanted to take a moment and write you to let you know how pleased we are with the job you are doing! (Bi-weekly recurring customer).  We take the security of our clients’ information very seriously and appreciate the timeliness and care you take in the job you do for us.  Thanks very much!

Mark V. (President)

(Cary, NC)

 

Matt thanks for always working with us…your team is a true example of GREAT CUSTOMER SERVICE.

Dianne S.

(Durham, NC)

Shred Ace,

Thank you for the great service that I received this last Friday morning. The service tech was outstanding and deserves compliments and I hope he is paid well because he deserves it.

Dr. Thom B.

(Raleigh, NC)

 

Hi Matt,

The shredding went perfect!  Thanks for your prompt help.  Have a great week :)!

Mariana A.

(Charlotte, NC)

Shred Ace Team,

Your staff was very friendly and efficient.  Thanks for a job well done.

Chuck E.

(Raleigh, NC)

 

Hello Shred Ace,

I just wanted to write and let you know how impressed we were with the overall transaction with Shred Ace (including our owner, who is rarely impressed).  The gentleman we spoke with on the phone was very courteous, and the driver that arrived to do our shredding was so nice and very professional.  We will be giving you a call every quarter when our file cabinets are filled back up!  Thanks!

Judy E.

(Greensboro, NC)

 

Matt,

I just wanted to tell you guys how terrific your service is. We had 20 years of personal files to eliminate and didn’t want any garbage searchers getting any private information. The thought of shredding this page by page was not an option. Burning the stuff was a good option, but where?

Shred Ace showed up and in less than 1/2 hour the job was done for only $100 which is very fair. Congratulations on an excellent business. I’ve been telling my friends about what a great service you have.

Bill W.

( Hillsborough, NC)

2014

Eric,

Kudos to you and your crew for doing such a great job at our shred event.  Our tenants were so pleased with the service and your staff members were SO friendly and nice to everyone.  Dare I say, I think we all actually had fun!  We will certainly sign you on for our event next year and i will recommend you to any other property manager I know in the meantime.  Have a great summer!

Thanks again,

Deirdre W.

(Raleigh, NC)

 

Thank you so much for taking care of us so fast.

Emily R.

(Morrisville, NC)